🚨 Report Issues & Safety Concerns

Your safety is our top priority. Learn how to report inappropriate behavior, safety concerns, and other issues on Sports Buddies.

🚨 Emergency Situation?

If you're in immediate danger or experiencing a life-threatening emergency, call your local emergency services (911 in the US) immediately.

Get Emergency Support

How to Report Issues

We provide multiple ways to report concerns and inappropriate behavior. Choose the method that works best for your situation.

📱 In-App Reporting

Report issues directly through the Sports Buddies app using our built-in reporting system.

Learn How

📧 Email Support

Send detailed reports to our dedicated safety team via email for complex issues.

Email Us

☎️ Phone Support

Speak directly with our safety team for urgent matters that require immediate attention.

Call Now

🆘 Emergency Support

Get immediate assistance for safety emergencies and urgent situations.

Emergency Help

In-App Reporting Process

Follow these simple steps to report issues directly through the Sports Buddies app.

1

Identify the Issue

Determine what type of issue you're experiencing: inappropriate behavior, safety concern, spam, fake profile, harassment, or other violation.

2

Access Report Feature

In the app, go to the user's profile or conversation, tap the three-dot menu, and select "Report" or "Report User."

3

Select Report Category

Choose the most appropriate category for your report: harassment, inappropriate content, fake profile, spam, safety concern, or other.

4

Provide Details

Add specific details about what happened, when it occurred, and any relevant screenshots or evidence you may have.

5

Submit Report

Review your report and submit. You'll receive a confirmation and can track the status of your report in the app.

What Happens After You Report

Our safety team takes every report seriously and follows a thorough investigation process.

📋 Review Process

Our safety team reviews your report within 24 hours and begins investigating the issue.

🔍 Investigation

We gather evidence, review user history, and may contact involved parties for additional information.

⚖️ Action Taken

Based on our findings, we take appropriate action: warning, temporary suspension, or permanent ban.

📧 Follow-up

You'll receive updates on the status of your report and any actions taken to resolve the issue.

📞 Contact Our Safety Team

Need to report an issue or have questions about safety? Our dedicated team is here to help.

📧
Email: safety@joinsportsbuddies.app
Response within 24 hours
☎️
Phone: 1-800-SPORTS-BUDDIES
Available 24/7 for emergencies
💬
In-App Support: Settings > Help & Support > Contact Us
Direct access from the app

Explore More Documentation

Discover other helpful guides and resources to get the most out of Sports Buddies.

🎯 Getting Started

Learn the basics of Sports Buddies, create your profile, and make your first connection.

📱 User Guides

Master all the features and learn how to get the most out of Sports Buddies.

🛡️ Safety & Trust

Learn about our PlaySafe™ features, verification process, and how we protect our community.

🤝 Community

Understand our community guidelines, moderation policies, and how to be a great community member.

⚙️ API & Developers

Technical documentation for developers, integrations, and API access.

❓ Help & Support

Find answers to common questions and get help when you need it.

📋 Policies

Read our terms of service, privacy policy, and other important legal documents.